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E-commerce Buy & Sell
Oracom Group’s E-commerce Buy & Sell platform offers a dynamic digital marketplace where businesses and individuals can seamlessly trade a wide range of products and services. Leveraging user-friendly interfaces, secure payment systems, and efficient logistics integrations, the platform supports smooth transactions and fosters trust between buyers and sellers. Oracom empowers local entrepreneurs and SMEs by giving them a scalable space to showcase their products, reach wider audiences, and grow their businesses online. Through continuous innovation and customer-centric solutions, Oracom Group is shaping the future of e-commerce in the region.
1. Vendor Registration & Store Creation
MyBigOrder allows vendors to easily register and create their own online stores within the platform. This service gives businesses—big or small—the opportunity to showcase their products to a wide customer base without the need to build a standalone e-commerce site. With simple onboarding, customizable store pages, and dedicated support, vendors can start selling quickly and professionally.
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2. Product Listing & Inventory Management
Vendors on MyBigOrder benefit from tools that make it easy to upload, categorize, and manage their products. The platform supports bulk uploads, product variation handling (such as size and color), and real-time inventory updates. This ensures that customers always see accurate stock levels and product details, improving trust and reducing order errors.
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3. Order Processing & Payment Handling
MyBigOrder handles the entire order lifecycle—from order confirmation to payment processing—ensuring a seamless experience for both sellers and buyers. The platform supports multiple secure payment options including mobile money and card payments. Vendors receive timely payment notifications and sales tracking dashboards to manage finances more efficiently.
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4. Delivery & Logistics Integration
To support smooth delivery operations, MyBigOrder is integrated with reliable logistics partners who handle pickups and last-mile delivery. Sellers can track shipments, update delivery statuses, and communicate with customers about their order progress. This service ensures faster, more transparent deliveries and reduces fulfillment stress for vendors.
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5. Customer Service & Dispute Resolution
MyBigOrder includes a built-in customer support system where buyers can raise inquiries or disputes directly through the platform. Vendors have access to resolution tools and support staff who mediate issues and help maintain a trustworthy marketplace. This service builds confidence among users, increases repeat purchases, and protects the reputation of sellers.
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